Privacy Policy

 

Last Updated: February 14, 2025

This Privacy Policy for Datasky (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:

• Visit our website at mydatasky.com, or any website of ours that links to this privacy policy.

• Use our services for selling internet data eSIM plans, which offer a variety of options for customers to use when traveling, with top-up capabilities and a notification system to alert customers about their data usage.

• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any quest¹ions, please contact us at admin@mydatasky.com.

 

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Summary of Key Points

 

This summary provides the key points from our privacy policy, but you can find out more details about any of these topics by using the table of contents below.

• What personal information do we process? When you visit or use our Services, we may process your personal information depending on how you interact with us and the choices you make.

• Do we process any sensitive personal information? We do not process sensitive personal information.

• Do we collect any information from third parties? We do not collect any information from third parties.

• How do we process your information? We process your information to provide and improve our Services, for security purposes, fraud prevention, and to comply with the law.

• With whom do we share personal information? We may share information in specific situations and with specific third parties.

• How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information, however, no electronic transmission can be guaranteed to be 100% secure.

• What are your rights? Depending on your geographical location, the applicable privacy law may mean you have certain rights regarding your personal information.

• How do you exercise your rights? The easiest way is to visit https://mydatasky.com/#contact-us or contact us directly.

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Table of Contents²

 

1. What Information Do We Collect?

2. How Do We Process Your Information?

3. When and With Whom Do We Share Your Personal Information?

4. How Long Do We Keep Your Information?

5. How Do We Keep Your Information Safe?

6. Do We Collect Information From Minors?

7. What Are Your Privacy Rights?

8. Controls for Do-Not-Track Feat¹¹ures

9. Do We Make Updates to This Notice?

10. How Can You Contact Us About This Notice?

11. How Can You Review, Update, or Delete the Data We Collect From You?

     

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1. What Information Do We Collect?

 

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us.

The personal information that we collect depends on the context of your interactions with us. It may include the following:

• Names

• Phone numbers

• Email addresses

• Usernames

• Passwords

• Order details

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you choose to make purchases. All payment data is processed and stored by Visa, Mastercard, Google Pay, Apple Pay, Knet, and Samsung Pay. You can find their privacy notice links on their official websites.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

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2. How Do We Process Your Information?

 

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and management: To process your account creation and keep it in working order.

• To deliver services: To provide you with the requested service.

• To respond to user inquiries and offer support: To reply to your inquiries and resolve any issues.

• To fulfill and manage your orders: To process your orders, payments, and returns.

• To request feedback: To communicate with you about your use of our Services.

• To evaluate and improve our services: To identify usage trends and enhance the user experience.

• To comply with our legal obligations: To comply with the law and respond to legal requests.

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3. When and With Whom Do We Share Your Personal Information?

 

In Short: We may share information in specific situations described in this section and/or with certain third parties.

• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.

• Other Users: When you share personal information in public areas of the Services (e.g., comments), it may be viewed by all users.

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4. How Long Do We Keep Your Information?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.¹⁷

 

When we have no ongoing legitimate business need to process your personal information, we will ¹⁸either delete or anonymize it.

 

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5. How Do We Keep Your Information Safe?

 

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate security measures, but no electronic transmission over the internet can be guaranteed to be 100% secure. The transmission of personal information to and from our Services is at your own risk.

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6. Do We Collect Information From Minors?

 

In Short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and delete such data. If you become aware of any data we may have collected from children, please contact us at support@mydatasky.com.

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7. What Are Your Privacy Rights?

 

In Short: You may review, change, or terminate your account at any time.

• Withdrawing Consent: You have the right to withdraw your consent to our processing of your information at any time.

• Opting out of marketing communications: You may unsubscribe at any time by replying “STOP” to Whatsapp messages or by contacting us.

• Account Information: If you would like to review, change, or terminate your account, you can:

  • Contact us using the contact information provided.

  • Log in to your account settings and update it.

  • Use the user-facing option to delete your account.

Upon your request to terminate your account, we will deactivate or delete it from our active databases, though we may retain some information to comply with legal requirements.

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8. Controls for Do-Not-Track (DNT) Features

 

We do not currently respond to Do-Not-Track (DNT) browser signals as no uniform technology standard for recognizing them has been finalized.

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9. Do We Make Updates to This Notice?

 

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

The updated version will be indicated by a revised “Last Updated” date at the top. We encourage you to review this privacy policy frequently.

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10. How Can You Contact Us About This Notice?

 

If you have questions or comments, you can email us at support@mydatasky.com

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11. How Can You Review, Update, or Delete the Data We Collect From You?

 

Based on the applicable laws of your country, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please visit: https://mydatasky.com/#contact-us.